At Abercrombie and Fitch Fashion Shop, we understand that true refinement sometimes requires reconsideration. Should any of our premium garments not meet your exacting standards, we offer a straightforward returns process designed with the modern gentleman in mind.

Key Details:

  • 15-day return window from delivery date
  • Items must be unworn, unwashed, and with original tags
  • Final sale items (underwear, swimwear) cannot be returned
  • Refunds processed within 5-7 business days

Our Returns Process

Step 1: Initiate Your Return

To begin your return, please email our customer care team at [email protected] with the following details:

Subject: Return Request – Order #[Your Order Number] Dear Abercrombie and Fitch Customer Care, I would like to return the following item(s) from my order #[Your Order Number]: – [Product Name] – [Size/Color] – [Reason for Return] Please advise on next steps. Best regards, [Your Full Name] [Your Contact Information]

Step 2: Package Your Items

Once approved, carefully package your items in their original packaging with all tags attached. Include the original packing slip or a copy of your order confirmation.

Step 3: Ship Your Return

We recommend using a trackable shipping service. Send your return to:

Abercrombie and Fitch Fashion Shop
Returns Department
8213 Northwest 65th Place
Oklahoma City, OK 73132
USA

Exchange Process

For exchanges, please follow the same process as returns, clearly indicating in your email that you wish to exchange the item and specifying your desired size/color alternative. We will process your exchange once we receive the original item.

Refund Information

Upon receipt and inspection of your returned items, we will process your refund within 5-7 business days. Please note:

  • Original shipping fees are non-refundable
  • Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • International refunds may take additional time to appear in your account

Non-Returnable Items

To maintain the highest standards of hygiene and quality, the following items cannot be returned:

  • Underwear & Nightwear (for obvious hygiene reasons)
  • Swimwear (must retain its protective lining)
  • Items marked as “Final Sale”

International Returns

For our global clientele (excluding certain Asian regions), return shipping costs are the responsibility of the customer. We recommend declaring the contents as “Returned Goods” to avoid customs fees.

Need Assistance?
Our customer care team is available to guide you through the process at [email protected]. Please allow 24-48 hours for response during business days.

We appreciate your trust in Abercrombie and Fitch Fashion Shop and are committed to ensuring your satisfaction with our premium menswear collections.